See What Our Customers Have To Say About Us
Ryan was thorough with our estimate and extremely knowledgeable
about the process and the product. Bill, the project manager, and his crew were great!! They were prompt everyday. Explained what and how they were doing the job. They were extremely courteous. Left the job site clean every day. You would never know they were here. The end product is gorgeous!! I would recommend them to anyone interested in doing a metal roof.
John and Sue Porubek – West Henrietta, NY
Excellent workmanship. Crew was so quiet that we hardly knew
knew they were there. Went outside to ask a question, one afternoon, and they had cleaned up and left for the day without any noise. They explained every phase of what they were doing, and answered all my questions completely. When they were finished, they cleaned up so well, I hardly knew any work had been done, until I looked at the beautiful result. The neighbor across the street had a complete view of the project, and said they were efficient, quiet, and diligent at all times. Kudos to the entire organization – well trained, knowledgeable, and well managed. I have received positive feed back on the crew from all my neighbors. They were ALL impressed with them, and with the roof itself.
Dennis DeMeyer – Greece, NY
I got a prompt reply to my call for an estimate and
to subsequent calls with questions. The estimate was provided when Ryan did the measurements. After doing some investigation we decided to go with the metal roof because of the long warranty, appearance, and the potential of less icing on our cathedral roof section (because of the air space between the old and new roof). Both Ryan and crew did good work. When it was all done, everything was cleaned up nicely. The new skylights were not available in the same widths as the old ones, but they did a nice job of hiding that with new install. We are pleased with how it all looks, and have not seen any leaks.
Thomas Kurtenbach – Greece, NY
We LOVE our new metal roof! Thank you Ryan and team!
Ken and Marky – Lima, NY
I just wanted to let you know what a wonderful job your crew
did in installing the new roofs on our house and garage. Both structures look great! On Thursday night, after they had left, I noticed a couple of small things that would need to be checked on the garage roof. On Friday, I took a look and the men had taken care of the items before I mentioned them! That just showed me what a great job they did – double-checking everything before saying the job was complete! I was very impressed with all of the crew. Please thank them for me.
P.S. Another thing that impresses me was the complete clean up. The only way we know they were here is because of the great looking roofs!
Barb Gerace, Bloomfield, NY
The guys who did the actual installation were very
professional and courteous. They took the time to answer all of my questions and show me what they were doing. They were meticulous and thorough. All of them stand behind their product and work, which made me feel more confident. Before they were done with the job, I knew I had made the right decision. I couldn’t ask for a better set of people.
I have had two issues since the installation. The first being I got new gutters from a different contractor. When I called that contractor they told me it wasn’t their problem, and to call the roofers. When I called Metal Roof Outlet, they called me promptly and told me they would come out and install drip edge extensions, which they did within a day or two. The second problem was finding a screw that was not flush with the roof a couple of months after installation. Again, someone answered my concern with a phone call and then a visit within a few days. They are quick to respond and resolve issues. I have yet to go through a winter with the new roof, but I’m confident it will withstand the weather. If I had to do it again, I would definitely go with the Metal Roof Outlet.
Jo Gillstrap – Rochester, NY
Ryan and his crew showed up on the date he has
committed too. They were at our home for 3 days and completed the job to our complete satisfaction. We would recommend everyone work with this company for a metal roof.”of the great looking roofs!
Don Barone – Rochester, NY